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JohnMarr's blog

The Week Before Christmas at Guitar Central

Things were just too quiet! We'd done pretty much everything we could to prepare for the arrival of the first 48 MacKenzie & Marr Tofino acoustic guitars.
We'd set up the stock room, humidified, insured, alarmed and locked down the building.
We'd tested the on-line store, and then tested it some more.
We'd proofed, published and printed our warranty to include with every order.
We'd lined up Canada Post and UPS for shipping.
We'd laid in 40 double walled cartons (with room for extra padding) to insure Tofinos were coddled in transit.

We felt reasonably sure we were on track to deliver all outstanding orders in time for Christmas. Then the rails (literally) started to come off. CN Rail, embarrased by a one-day strike, backed up rail cars across the country. Our guitars were caught in the backlog and didn't arrive in Montreal until December 21. Now Canada Customs is taking its own sweet time clearing the shipment. As of noon today (December 23) we're calling the broker hourly. Still expecting delivery in time to send out Christmas orders. Perhaps we should look into a sleigh and reindeer?

First Photos Of Our Cedar and Mahogany Acoustic Guitar

Mahogany side meet cedar top on the MacKenzie & Marr guitar

This morning we started shooting photos of the MacKenzie and Marr cedar top "Tofino"acoustic guitar. The back and sides are crafted from Indonesian Mahogany. The top is western Canadian red cedar. Combining the warmth of cedar with the crisp projection of Mahogany gives the MacKenzie and Marr guitar a distinct full voice.


An Important Note Regarding Porch Pirates

When we ship a guitar we always send it with instructions to the courier that a signature MUST be obtained at the time of delivery. If no one is home to sign for the carton, it will not be left. We do this to ensure that your guitar does not fall into the hands of porch pirates (or other nefarious characters such as bass players or drummers).

UPDATE - We've learned that during the COVID-19 crisis FedEx is sometimes leaving cartons with no signature. Please follow the tracking number we provide to make sure you know when your guitar arrives.

Fall In Love In Less Than a Week

Try any of our guitars in the comfort of your own home. If you don't fall head over heels in love within a week we'll arrange to take it back and issue a full refund (including shipping).
*certain conditions apply.

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