Can I visit your loft in Montreal?

It would be great to drop in and try some of the MacKenzie & Marr models. How can I do that?

Can I visit your loft in Montreal?

We're always happy to entertain visitors. Our regular hours are from 9 to 5 Monday to Friday. However we're not always in the warehouse and when we are, we're not set up as a retail store so before you arrive we ask the following:

  • Please let us know when you would like to come and which guitar(s) you'd like to try. We need to schedule someone to look after you and, because we normally don't set up guitars until they are ordered we want to make sure the models you're interested in trying are available.
  • Should you find a guitar that suits you we ask that you come prepared to make a purchase. While it's always fun to show off our guitars we don't have the luxury of high dealer markups that would allow us to cater to musicians who aren't in the immediate market for an instrument.

Occasionally someone who purchased a guitar is close enough to Montreal to pick it up at our loft. Doing so eliminates the shipping cost and gives us a chance to meet and thank a new owner in person so it's something we highly encourage. Again please let us know of your visit in advance and keep in mind we're not open on weekends.

It's also a genuine pleasure meeting MacKenzie & Marr owners. We've emailed or spoken to many of you over that last few years but nothing take the place of personal contact. If you're going to be in Montreal drop us a line. Let's see if we can arrange a meeting time at our loft. With luck we'll have a supply of the absurdly overpriced espresso pods we got bamboozled into buying but even without coffee we'd love to say hi..

An Important Note Regarding Porch Pirates

When we ship a guitar we always send it with instructions to the courier that a signature MUST obtained at the time of delivery. If no one is home to sign for the carton it will not be left. We do this to insure that your guitar does not fall into the hands of porch pirates (or other nefarious characters such as bass players or drummers).

Fall In Love In Less Than a Week

Try any of our guitars in the comfort of your own home. If you don't fall head over heels in love within a week we'll arrange to take it back and issue a full refund (including shipping).

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