Can I visit your office in Montreal?
It would be great to drop in and try some of the MacKenzie & Marr models. How can I do that?
We're always happy to meet new customers. Our regular hours are from 9 to 5, Monday to Friday. However, we're not always in the warehouse, and when we are, we're not set up as a retail store, so before you arrive, we ask the following:
- Please let us know when you want to come and which guitar you'd like to try. We need to schedule someone to look after you, and because we usually don't set up guitars until they are ordered, we want to make sure the model you're interested in trying is available.
- Should you find a guitar that suits you, we ask that you come prepared to make a purchase. While it's always fun to show off our guitars, we don't have the luxury of high dealer markups that would allow us to cater to musicians who aren't in the immediate market for an instrument.
Occasionally someone who purchased a guitar is close enough to Montreal to pick it up at our loft. Doing so eliminates the shipping cost and allows us to meet and thank a new owner in person, so we enjoy it. Again please let us know of your visit in advance and keep in mind we're not open on weekends. We've emailed or spoken to many of you over the last few years, but nothing replaces personal contact. If you're going to be in Montreal, drop us a line. Let's see if we can arrange a pickup time at our office.