Do you set up each guitar before shipping?

Once we receive an order we pull a guitar from stock and schedule it to be tuned and checked by our luthier, Jerry. We have a very extensive quality checklist that every guitar we ship goes through. Over and above an examination for quality there is also a full set-up procedure that can only be performed immediately before shipping. String action adjustment, neck relief, and saddle height, fret polishing, etc are critical to the playability of a new guitar and we go to great lengths to ensure our guitars are perfect before they are shipped.