How do you ship guitars?

How do you ship guitars?

All guitars bound for the US are shipped by UPS - duty (if applicable) paid
All guitars bound for Canada are shipped by either Purolator or FedEx.
All guitars a shipped from our Montreal office after being inspected and set up by Jerry, our luthier.
Guitars inside cases are packed securely in double wall cartons.

A signature is required for every delivery so no guitars are left unattended. If there is no one available when the driver attempts a drop off a door tag will be left explaining how to arrange pickup or later delivery.

We cannot ship to a PO box. Our courier drivers require a street address.

Our standard shipping cost to most destinations in Canada and the continental USA is $45. We can ship to Alaska, Hawaii, Yukon, Labrador etc but the rates are significantly higher. If you live in a state or territory that our system doesn't recognize we can quote shipping by phone. Give us a call at 514-833-8352.

An Important Note Regarding Porch Pirates

When we ship a guitar we always send it with instructions to the courier that a signature MUST obtained at the time of delivery. If no one is home to sign for the carton it will not be left. We do this to insure that your guitar does not fall into the hands of porch pirates (or other nefarious characters such as bass players or drummers).

Fall In Love In Less Than a Week

Try any of our guitars in the comfort of your own home. If you don't fall head over heels in love within a week we'll arrange to take it back and issue a full refund (including shipping).

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