One Crazy Week

Back in December, no sooner had we booked tickets to the annual NAMM (National Association of Music Merchants) Show than CBC notified us that our Dragon's Den episode would air the night before we left for California. We knew it would be a bit hairy handling the trip and interest sparked by the show at the same time. We had no idea how hairy!!

I spent Wednesday shipping guitars, getting US cash, setting up a video link in Skype for a Dragon's Den watching party and (for the first time in decades) locking my keys in the car. Rushed and stressed!

Within hours of the show airing on Wednesday night our web server was under strain and we were seeing a flurry of orders. By Thursday morning as Jonathan and I boarded the plane for California half of the first 48 MacKenzie & Marr Tofino guitars were sold and orders continued to stream in. Air Canada had a bit of a problem establishing the in-air Wi-Fi link but when they did I found I had almost 100 unanswered e-mails. If yours was one of them I apologize for not responding immediatly. The backlog is now dealt with. One of the benefits of the threehour time difference is a few hours of early morning work time.

There are a number of questions that pop up from multiple users. I'll post answers to them in our FAQ next week. If you ordered a guitar in the last couple of days it will be shipped Monday Jan 18th. If you're thinking of ordering a Tofino we still have about 1/2 dozen available. After that the next delivery date will likely be late May 2010.

Thanks for all of the wonderful comments about MacKenzie & Marr Goitars and our appearance on Dragon's Den.

Best to all,
John Marr

An Important Note Regarding Porch Pirates

When we ship a guitar we always send it with instructions to the courier that a signature MUST be obtained at the time of delivery. If no one is home to sign for the carton, it will not be left. We do this to ensure that your guitar does not fall into the hands of porch pirates (or other nefarious characters such as bass players or drummers).

Fall In Love In Less Than a Week

Try any of our guitars in the comfort of your own home. If you don't fall head over heels in love within a week we'll arrange to take it back and issue a full refund (including shipping).

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