MacKenzie & Marr guitar owners' reviews

Please note: We publish all reviews exactly as they are submitted. Occasionally we may correct an obvious typo but that's it. The opinions you read are the owner's own words. Some of the earlier reviews mention long wait times for delivery. When the world first discovered MacKenzie & Marr Guitars we were flooded with orders. Backorder delays were common. Our production has now caught up with demand. Most guitars are in stock and can be delivered quickly. Current inventory and delivery times are on this page.

The Canadian Songwriter

I bought the Canadian Singwriter guitar for my beautiful wife for Christmas and cannot believe the amazing sound it has. For the price point you'd expect this guitar to be upwards of $2500. Although it doesn't have booming lows it does have everything else and I'd imagine as it opens up you'd be hearing more and more lows as this amazing guitar ages. Thank goddess it's Canadian made. If this guitar doesn't become the next big thing out of Canada then we're living in an alternate universe...

bemore

Opeongo OO

I love the blues and enjoy playing and learning as much as I can. The Opeongo is wonderful guitar for my passion, with a sweet sound, easy to play and beautifully crafted. I own two, which is a long story, one stays at home and the other goes to sea with me. It's size makes it easier to carry and store onboard. If you're a fan of acoustic Blues you should check out this guitar. It has that sound.

Bayousailor46

Opeongo OO

I have received my "long waiting for" Opeongo Guitar. While I am only a beginner player at 86 yearrs of age; (and already own 5 other quality guitars) ... I have to place my" Opeongo", as the most beautiful craftsmanship, and quality of sound guitar in my collection. My level of ability is low, (but improving) but my appreciation of quality is high. Thank you for your excellence of workmanship !
proutland

The Tom Rush Signature Dreadnought

The guitar is great. Ever since buying her, I've neglected all of my others. I recently took it to a get-together, and all of my guitar colleagues couldn't stop raving about the quality of the sound and feel of the guitar, comparing her to Martin's products. Booming bass, great feel, holds the tone nicely. I highly recommend investing in this one of a kind signature dreadnought. 

blata

Tofino

I was looking for a non-dreadnought guitar to top off my acoustic collection, but I didn't want to spend a bundle. After doing a lot of online research into various names and models I went for the Tofino---partly on a hunch that it would be a great choice, and partly based on reviews and videos. In any case, I am thoroughly impressed by the tone, craftsmanship, appearance and playability. If I picked this up in a guitar shop with no prior knowledge of M+M instruments, I would venture a guess that this guitar was in the 2K price range. Instead, it was a fraction of that cost. This is a great instrument at a price that defies all appearance and expectation. 

steelstringer

The Tom Rush Naked Lady

I got this guitar in November of 2013....it is still my all time favourite. I have not even bought another guitar since because I keep comparing them to my Lady! I do own five other various guitars from over the years that I still have but I always reach for my Lady every time. I will take one of the older guitars if I go travelling but for home, shows, or recording I only pick up my Lady. My daughter feels spoiled too since I have let her play on it she is no longer satisfied with her guitar haha. I like it so much that I might end up buying a second one when its in my budget after house renovations. I don't know if I will ever have a guitar again that I love as much as her.... 

MsManda

The 710

I can't believe I waited so long to try a Mackenzie and Marr guitar after seeing that demo with O'Leary on Dragons Den in 2010. 

Wonderful warm tone rings out loud and clear.  Especially impressed with the strong bass notes.  Easy and precise action.  Finish is very impressive too.  Just as advertised, this guitar plays and sounds like a more expensive instrument.  As the tone has already started to open up with playing  I am looking forward to even better things to come. 

bronail99

Dionisio

I had the privilege to stop by the loft in Montreal and had the pleasure to meet John Mahr, I was also able to try out various models on hand and ended up purchasing a Dionisio. A cutaway with amazing tone and a very light fingering touch. I play it regularly and I usually bring it with me in my travels. When not playing it, it sits next to my Gibsons, Martins, Fender, etc.. Now I have my eye on a naked lady to add to my collection... I recommend M&M guitares to all my musician friends.

bob_cormier

Dionisio

Let me first discuss my experience in purchasing a MacKenzie and Marr Dionisio guitar, and then discuss the attributes of the guitar itself.
In early 2016 I purchased an LTP Dionisio (in MacKenzie & Marr lingo, an LTP instrument is “less-than-perfect,” and sold at a discounted price). Early on, I noticed one of the tuning machine knobs was falling apart. Upon emailing M & M I reached one of the owners(!), John Marr, who was very apologetic that somehow the guitar had been shipped with older knobs (which apparently suffered this problem). John immediately sent me a new set of knobs which were easily installed, and are working fine.
The guitar did have some fret buzz, but I figured that could be rectified with a routine setup at my local, trusted luthier. However, upon taking the guitar in, my luthier determined that the fret buzz arose not from a simple adjustment, but a twisted neck – a serious issue that requires major repair, or replacement of the instrument.
At this point I grew concerned – I live in Arizona, while MacKenzie and Marr is a Canadian company, without retail dealers. If M & M was a less than reputable company, they could easily dismiss my concerns, it would not be worth me pursuing the problem across an international boundary, and I would be left with some very expensive firewood.
I returned the guitar to M & M, hoping for the best. John wrote back saying that they had inspected the guitar, that the neck was indeed twisted, that this was the first time they had run across this problem, and that they would be sending me out a replacement guitar at their expense. I was greatly relieved, and impressed, that they did the honorable thing. Indeed, John sent me a *first-quality* (non-LTP) replacement Dionisio to compensate me for my troubles.
Yes, the guitar I purchased was defective. But even new iPhones and Toyotas can occasionally have problems. My local luthier told me that *all* guitar manufacturers – Gibson, Martin, whomever – sell a few guitars with twisted necks. The important point is not my purchase of a defective instrument, but MacKenzie and Marr’s response as a company – a company I now trust and would do business with again.
Regarding the instrument itself, it has become my “go-to” standard guitar (i.e., non- baritone, non-resonator). I find that guitar reviews sometimes sound a bit like wine reviews -- if you can detect all the supposed nuance and subtlety in a glass of wine, or a guitar, great, but I don’t think I can. I do, however, know what I like, and I like the Dionisio. But let me relate what others have said about my Dionisio.

I play original, solo, singer-songwriter material. I recently played the Tucson Folk Festival, and the Dionisio was my “standard” guitar for the 30-minute set. Before the festival, my trusted local luthier set up the guitar, including installing a new, bone nut with slightly wider string spacing (I've done this on many of my guitars -- like many fingerstyle players, I prefer the wider spacing). These are quality, experienced luthiers whom I have dealt with for years. When I picked up the guitar, the guy who had done the work was almost raving at what a nice guitar it was! He said that he and another guy in the shop just loved playing it! He even joked around that they would like to rent it from me sometime (actually, I think he was only *half* joking). I've never had anything like such a reaction before from these luthiers, despite the many guitars of mine that they've worked on.
Also in preparation for the festival, I purchased a Fishman humbucking soundhole pickup for the guitar (I had purchased the guitar with the standard, baseline Fishman Sonotone pickup). Now, please realize that the Tucson Folk Festival is a quality event, and the sound engineers are experienced, competent people. The sound engineer at my stage was a guitar player himself, and performed a set at the festival. After my first couple songs with the Dionisio, the sound engineer *stopped me between songs,* and (with the audience listening!) asked what kind of guitar I was playing -- because, he said, "it sounds ridiculously good." Yup. Those were his exact words: "ridiculously good." Now, the pickup (and, I hope, my playing!) could have had something to do with that assessment. Still, lots of players no doubt had good pickups in their guitars, and lots of them are good players. But despite watching a number of performers play with this particular sound engineer, I never saw him make comments to any of the performers during the performance.
I said to him (again, this was between songs) that it was a Canadian guitar, and I would show it to him after my set. When I did so, he seemed certain it was a custom-built guitar, made in Canada. When I said No, it's Chinese, he said "No way!" Yes ... way.
Anyway, that's high praise for the Dionisio, and from people who know what they're talking about. There are countless wonderful acoustic guitar choices out there. I can’t say what others should buy, but I’m very happy with my Dionisio.

gary.bowman

Tofino

a really fine instrument can enable you to play better, and it's neat that the average listener can hear there's something special going on with this guitar. Very light, easy to play, sounds great recorded, holds tune well, the Baggs pickup system is the best I've had. A real treat to spend time playing it, I'd hate to be without it!
Greg

Donna.herman

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An Important Note Regarding Porch Pirates

When we ship a guitar we always send it with instructions to the courier that a signature MUST obtained at the time of delivery. If no one is home to sign for the carton it will not be left. We do this to insure that your guitar does not fall into the hands of porch pirates (or other nefarious characters such as bass players or drummers).

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Try any of our guitars in the comfort of your own home. If you don't fall head over heels in love within a week we'll arrange to take it back and issue a full refund (including shipping).

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