MacKenzie & Marr guitar owners' reviews

Please note: We publish all reviews exactly as they are submitted. Occasionally we may correct an obvious typo but that's it. The opinions you read are the owner's own words. Some of the earlier reviews mention long wait times for delivery. When the world first discovered MacKenzie & Marr Guitars we were flooded with orders. Backorder delays were common. Our production has now caught up with demand. Most guitars are in stock and can be delivered quickly. Current inventory and delivery times are on this page.

The Tom Rush Naked Lady

I ordered the Tom Rush Signature guitar almost a year ago.  I currently own a Martin and a Larrivee guitar.  Both have beautiful sound and are a joy to play.  When I called to order the Tom Rush guitar, I asked John if, because of no middle man, superior materials, and skillful luthiers, the Tom Rush guitar would be noticeably better in sound and playability.  John thought that was a reasonable expectation.  Quite frankly, I was skeptical.  When I got the guitar and played it, I was impressed.  The guitar was set up beautifully and when I compared its sound to the Martin and Larrivee, it did sould better ... better resonance ... richer sound quality ... and the Martin I have is 25 years old.  I liked the Tom Rush Signature guitar so much that I just had to have the Naked Lady.  It's every bit as good as the Signature guitar and I now reach for one of the two Tom Rush guitars when I sit down in my living room to play.   They're the last two guitars I'll ever buy.  

rmarkq

Tofino

I've tried many high end acoustic guitars over the past few years.  I finally
decided to try a Tofino, so I purchased one online. Why not? They have a "7
day love it or leave it guarantee".

In my opinion, the Tofino is at least as good as, or better than any high-
end guitar I've ever tried.  The Tofino is possibly the best guitar I've
ever played. The feel, the playability and the sound are amazing!

I highly recommend the Tofino!
 

ronhaslam

Tofino

I finally got my Tofino after waiting 5 months. Sometimes things happen and nothing can be done but to wait. I did not realize that Mackenzie and Marr did not have the instruments in stock.  That became apparent as soon as they missed the first delivery date.

After opening the Cardboard Box and removing the guitar case, I carefully inspected the outside of the case. The case was in pretty good shape with the exception of a small ding on the outside, top.  I checked out the guitar and there was no damage or scratches. So Fed-Ex did a great job and the packing by the shipper was adequate.

After letting the guitar sit for a few hours to let it get used to its new environment I sat down and played it.  It sounds really great.  I have been playing it for several days and I will not return it. It is really worth the price.  I have guitars that cost a lot more than the Tofino and while they do sound better than the Tofino, it has its own distinct, sweet sound.

I had requested that the pick-guard be installed before shipping, but they forgot to do that. I decided not to put it on. I love how it looks without it.  One thing I felt irritated by was the lack of a battery installed on the Anthem pick-up. I had to remove the strings to put a battery in. Makes me wonder if they tested it. One last thing, there is no such material as Ebony Plastic. There is Ebony and Plastic, and perhaps Ebony colored Plastic. But, there is no such material as Ebony Plastic.

I am hoping to enjoy the Tofino for a long time.  We shall see how it is 10 years from now.

Regards,

 Don Holman

holman.donald

Tofino

When My Brother -in-law came for a visit he seemed smitten by my  Tofino. So I got him one..this was his responce when he opened the package and  played  his LTP Tofino.

Peter Zetlin

Hey Don,

Unwrapping the Mackenzie reminded me of helping a beautiful woman take
off her clothes. And once she was out, I wasn't disappointed either.
Nice cedar smell too.

The tuning pegs were smooth compared to my 50 year old Epiphone Texan.
The Mackenzie is clearer, fuller than the Texan. Just so sweet. I'm
going to have some fine moments with her. The neck is wider than the
Texan and will take some getting used to. When you can get your
fingers in the right place, that full chord rings just right.

What a nice gift. Many thanks to you!

 

 

holman.donald

Tofino

After waiting around 8 months to receive the Tofino I finally received the guitar about 3 months ago. Over this time, I took a lot of time to get to know the guitar and now am able to give an adequate review.

First the bad, the first issue was that the guitar took 8 months to get to me when I was expecting it to arrive a lot sooner then this, had I had known this before purchasing the guitar I don't if I would have in the first place but what happens happens and I understand why the guitar took so long to get to me. Next issue is the case, the case does not fit snuggly around the guitar, I was expecting one that would fit a lot closer to the body it still snuggly in the case but it is not custom made for the Tofino. Also it’s a bit cheaply made, I’ve already bent some of the closing clips just from normal use. The next issue is the pick guard that was sent with the guitar, it is an after market stick it on yourself type deal which I don’t mind that much but the guard its self is one I wouldn’t put on any guitar. The pattern looks quite cheesy and the round on the guard that comes pre cut doesn’t line up with the radius of the sound hole or the sound hole rosette. Instead of applying this guard I took the guitar to my local guitar shop to have a professional customized guard fitted because I am one to hit my picks in to the body on down strokes and like to keep the guitar looking spotless. The last issue is that when the guitar arrived the pick up which was supposed to be attached to the inside of the guitar was loose, meaning I had to attach the pick up myself, I am pretty handy when it comes to things like this but who knows what could have happened to the pick up in the shipping process and what kind of damage it did to the inside of the guitar.

                Now to the good, as you will notice the above problems weren’t about the guitar its self but the things that came with the guitar, and I have nothing but good things to say about the guitar. It is a wonderful instrument to play. Picking is meet with a beautiful crispness and every note is clear. Just straight strumming is also wonderful, every note of the chord rings out. I really enjoy the sound as well and after fixing the pick up the guitar sounds amazing plugged in. I have played many gigs with my band “The Caucasian Lifeguards” and those among the crowd with a more musical mind complemented the sound quality of my little guitar. Playing this guitar is a dream and it makes you want to come back, which I find very important. Playing guitar should be something enjoyable and the Tofino makes it that. With all the defects that you first notice when you take it out of the box like the loose pick up, the cheesy pick guard and the fact that you waited 8 months are over shadowed by how incredibly enjoyable this guitar is to play and to listen too. It was money well spent and just at a fraction of the cost of another guitar of the same calibre.   

markblydorp

Tofino

Thanks guys, I know that the order was prolonged... so what I recieved #13 thanks for that in the new 5th EDITION Tofino... sounds amazing.. my daughter loves her Canadian Songwriter...forget Taylor or Martin you provide an amazing product at an amazing price and PERSONAL support - another 6 months until the next purchase - maybe a cutaway..all the best Reeve and thanks for the EVERYTHING you guys rock....btw the next special addition i want #1 LOL

 

 

 

reeve

Opeongo OO

My experience with Mackenzie and Marr started with a pre-order of the Opeongo followed by an agonizing wait. Within a couple days after the guitars arrived in Canada, I met John Marr briefly to pick mine up. He was very flexible scheduling a pickup, just so I wouldn't have to wait an extra day. My first impression was that the case was quite nice. It feels quite robust, is nicely lined on the interior and has a small storage space on the inside. It came with a little key, although it's not a unique key - the 'lock' can be turned with any thin flat object. Visually, the guitar is great. The design, materials and worksmanship are impeccable. The satin finish feels and looks wonderful and is nearly flawless. I say nearly because only by running my fingers over the entire guitar did I find 2 deviations so small that they could only be felt, not seen. The design and finish of the headstock is my favourite part of the guitar. I am not a particularly experienced or adept guitar player, but the moment I picked up the guitar I felt a huge difference. The neck is very comfortable for me - both while playing bar chords and fingerpicking. The action feels good as well - it is very easy to play. This is due in part to the light D'Addario strings that came with the guitar, which definitely sound like a good match. The tone of the guitar is where it really starts to shine. The sound can range from laid-back and smooth when fingerpicking lightly, to vibrant when plucked more aggressively. The sustain is impressive and the and the sound is very rich. While letting an open string ring I could readily pick out individual overtones. Each string can pick up the vibrations from the others and ring slightly, further enriching the tone. The richness in the mid-range is especially appealing to me. I can definitely verify the claim that you can hear the "True Wood" when playing this guitar. The intonation is good. It stays in tune reasonably well - I expect it will improve as the strings are further broken in and the guitar continues to get acclimated to its new environment. The tuners used are very good and comfortable to use as well thanks to the integration on the slotted headstock. Conclusion: I am very happy with the guitar and the service from Mackenzie and Marr. In my hands the Opeongo sounds very good, in the hands of a better guitar player I bet it'll sing.

disaac2

Opeongo OO

When I started taking guitar lessons 6 years ago, I didn't have the experience to explore the kind of acoustic guitar I really needed. My husband originally ordered a Tofino for an anniversary gift and due to some unforeseen delivery problems, Mackenzie and Marr offered me an Ian Tyson Ltd. Edition with pickups. I thought this would be my one and only acoustic guitar for life. Fool Me! Anyone passionate about guitars knows that one guitar is never enough! So, one Ian Tyson, one Les Paul Studio, one Baby Taylor later, I found myself searching for the perfect acoustic guitar with comfort and ease of play, with a rich balanced sound. I had already been to several guitar stores and played a few high end acoustics and thought I would be spending in excess of 2 thousand to get the sound and comfort I needed. As luck would have it, the Opeongo was born! So, after talking to John on the phone and listened to the artists play this little beauty, I confidently placed my order. My wish list was realized. What a great guitar!!! The perfect materials and flawless workmanship used to create this small guitar delivers clear balanced acoustic tone weather you play quiet finger style or strum with passion! Everyone that plays guitar has their favourite and when I walk into my music room, my Opeongo is the first one I gravitate to. When you order your guitar from MacKenzie and Marr you will get a high quality guitar with beautiful sound at fraction of the price of a high end brand name guitar.
slakramer

The Tom Rush Signature Dreadnought

What a beauty!  It looks amazing and is even more fun to hold and play!  It is so easy and smooth to play.  When they say it is has a booming bass and rich tones - they aren't kidding.  It has a very full and rich sound that is a treat to look forward to playing every night. I had other cheaper guitars until this point and was looking for a long term guitar that would be a treat to play, use with friends and treat for them to play when over, and able to plug in when neeed, but also with a bit of a wow factor with all solid wood and from a Canadian company.  My budget was around ~$1,000 and with the sale price on now it is in that range and is in a league of its own when compared to the other laminated versions at that price range.  You also get a super nice black hard case with lock that is really nice, a pickup system, and shipped and at your door within a few days.  The support and ablitly to talk with the owner John via email and directly over the phone is unheard of and second to none.  You won't be disappointed.  Enjoy as I have had! JD    

jgdean

The Tom Rush Signature Dreadnought

Jan 7th, 2017
To start off I kept the guitar, and it is now my main guitar I play every day. After ordering my guitar I received an email that a shipping number would be sent. Never sent until 2 days later after I sent a request. Then the number was not active for another 5 days. It took 2 weeks for my guitar to arrive. Most things I order online show up in 2 to 3 days. I was getting worried and thought about cancelling my order. The guitar finally arrived! The packaging was excellent, the guitar case was good. I opened the case, and the looks of the guitar was underwhelming. The frets overhang the finger board, still do after 3 weeks, I will dress them up in the next couple days. Looking inside the guitar the bracing looked like they went through a dull shaper and never sanded. The lining looks like it was fitted with a dull ax. Like I said I was underwhelmed. Then I tuned it up and started to play. The setup was spot on, the pliability is excellent and the tone for me is perfect. My wife even commented on how nice the guitar sounds. If this guitar was broken, lost or stolen I would order another the same day. Blindfolded you would pick this guitar over any $3000.00 guitar I ever played. Would I recommend this Guitar? YES, the sound and playability are excellent and well worth the sale price I paid.

bwrgarlitz

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An Important Note Regarding Porch Pirates

When we ship a guitar we always send it with instructions to the courier that a signature MUST obtained at the time of delivery. If no one is home to sign for the carton it will not be left. We do this to insure that your guitar does not fall into the hands of porch pirates (or other nefarious characters such as bass players or drummers).

Fall In Love In Less Than a Week

Try any of our guitars in the comfort of your own home. If you don't fall head over heels in love within a week we'll arrange to take it back and issue a full refund (including shipping).

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