Having ordered the 12-string online without playing it first, I was apprehensive. It was a pleasant surprise that it arrived in only two days. When I took it out of the case, I was struck with the quality of its finish, the Grover tuners, and the fine spruce and rosewood construction. It is a really fine-looking instrument. It had been tuned to standard 'E' tuning, and I lowered it to a 'DGCFAD', which I prefer on a 12-string. I tried a few tunes which fit best on a 12-string, like "Walk Right In" and was so pleased with its lovely tone and sustain. I've been playing it for two weeks I have not installed a battery and tried it with an amplifier so cannot comment on that. I can't tell if there is a truss rod or some way to adjust the neck if necessary. I really enjoy playing this guitar and so far, I am satisfied that it is a very good guitar at a very good price.