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What happens if I order a guitar, try it and don't like it?

We understand that ordering something as personal as a guitar over the internet is a pretty big leap of faith. Not only haven't you played it - you probably don't know a whole lot about MacKenzie & Marr Guitars, the company. From our side of the fence we don't see either one as a problem. We love our guitar and think you will too. But if you don't - if you play it and, for whatever reason it isn't the "one" for you - send it back. We'll even pay the return shipping charges. When we get it back in our warehouse in the same condition as when it was sent we'll issue a full refund. All we ask is that you make your decision within a week of receiving your guitar and hold onto the shipping materials until you're sure you no longer need them.

Fall In Love In Less Than a Week

Try any of our guitars in the comfort of your own home. If you don't fall head over heels in love within a week we'll arrange to take it back and issue a full refund (including shipping).
*certain conditions apply.

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