How can I extend the 7 day Love it or Leave it guarantee for a gift.
Our 7 Day "Love It or Leave It" 100% refund policy is a great way to try one of our guitars in the comfort of your home. It kicks in when you sign for the guitar delivery but if you're giving the guitar as a gift the recipient may have far less than a week to enjoy the benefit. We can happily extend the guarantee for an additional period for guitars given as gifts. Simply use the "comments" box on the order form to tell us who the lucky owner will be and what date they will be receiving the gift. We'll make sure the 7 day period starts on that date. For Christmas gifts, we routinely move the end of the trial period to the end of the first week of January. Again. Just make a note on the order form that the guitar is a Christmas gift and we'll look after the rest.