When will I be billed for a pre-ordered guitar?
We bill pre-orders at the time of order. The reason we do this is based on past experience. Our production is very limited. We're unable to supply all the guitars customers want. When we run out of current stock or introduce a new model, we make it available as a pre-order. If we use the standard - pay when we ship - two things happen:
- We cut off pre-orders before they exceed available stock.
- Most people who preorder follow through with a purchase, but a small minority do not. That creates a problem.
Some serious purchasers who want to pre-order can not, even though, in the end, there might have been an available guitar.
We've found that asking for payment upfront eliminates that problem. People who pre-order and pre-pay are serious. They take delivery when stock arrives.
