Our Limited Lifetime Warranty
MacKenzie & Marr Guitars Inc. warrants solely to the original purchaser of this MacKenzie & Marr acoustic guitar that the instrument purchased shall be free from defects in materials and workmanship under normal use for as long as the instrument is owned by the original purchaser, and until the ownership of the instrument is transferred to another (unless otherwise noted by MacKenzie & Marr Guitars Inc.).
This Limited Warranty does not apply: (
- a) to wear or breakage of frets or strings, or other normal wear and tear of the instrument or its parts;
- (b) to asserted defects caused by modification, misuse or abuse or improper maintenance of the instrument;
- (c) to asserted defects involving subjective personal likes or judgements;
- (d) to asserted defects caused by accident or exposure to extremes of temperature or humidity, which cause harm to the instrument;
- (e) asserted defects of electrical components or hardware, such as tuning machines or pickups, not reported to MacKenzie & Marr Guitars by email within 7 (seven) days of receipt of the guitar;
- (f) to defects asserted by any purchaser who did not purchase the instrument directly from MacKenzie & Marr Guitars Inc. or an authorized MacKenzie & Marr dealer in the United States of America or Canada.
