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New Owner Questions

How do I attach the pickguard that came with my guitar?

Many guitarists prefer a guitar without a pickguard so we feel it makes more sense to give users the option of attaching one or leaving their guitar as it is. We do ship pickguards with every guitar though. They're very easy to attach. Remove the paper backing, Lightly position the pickguard under the soundhole so it sits just below the rosette. Rotate it so the top edge is approx horizontal (or parallel to the strings) and press it in place.

Why don't I get any sound from the electrical pickup in a MacKenzie & Marr guitar?

The pickup and preamp we use in all MacKenzie & Marr guitars require a 9-volt battery. The most common reason for not getting audio output is that the battery is either not installed or still covered with the protective clear plastic casing. Because we refuse to cut a chunk out of the guitar's sidewall we've elected to use the L.R.Baggs Anthem system which has a battery bag inside the guitar - usually attached to the neck block just forward of the soundhole.

Fall In Love In Less Than a Week

Try any of our guitars in the comfort of your own home. If you don't fall head over heels in love within a week we'll arrange to take it back and issue a full refund (including shipping).
*certain conditions apply.

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